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Customer Serivice
in Customer Serivice - 08 Oct, 2015
by Lynn Perkins - no comments

Revolutionize how your customers connect with your brand.   Image Credit:Getty Images   If you think the most important person in your company is the CEO, you’re wrong. The most important face of your brand is the customer service agent, usually hidden well behind the scenes. These agents have the power to influence customer happiness […]

in Customer Serivice - 08 Oct, 2015
by Lynn Perkins - no comments

Customers who are fully engaged provide companies with a 23 percent premium over the average customer. Image Credit:Getty Images Every customer wants to be treated special–like he or she really does matter to the business where they have chosen to spend their hard-earned cash. Unfortunately, there are plenty of stories of bad customer service, and […]