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in HR - 08 Oct, 2015
by Lynn Perkins - no comments

A hotel magnate and NFL owner says he learned this lesson very young and still sticks to it. Image Credit:Getty Images Writing emails has become little different from opening your mouth and letting unedited words flow. The more we do it, the less we think. The more emails we pump out, the less we stop […]

in HR - 08 Oct, 2015
by Lynn Perkins - no comments

Even though video conferencing may not give you a clear picture of all a client is feeling at the time, you can still discern a lot by their posture, movements and expressions. Image Credit:Getty Images In recent years, entrepreneurs have found they can dramatically cut down on travel expenses through the use of technology. Meetings that […]

in Customer Serivice - 08 Oct, 2015
by Lynn Perkins - no comments

Revolutionize how your customers connect with your brand.   Image Credit:Getty Images   If you think the most important person in your company is the CEO, you’re wrong. The most important face of your brand is the customer service agent, usually hidden well behind the scenes. These agents have the power to influence customer happiness […]

in Customer Serivice - 08 Oct, 2015
by Lynn Perkins - no comments

Customers who are fully engaged provide companies with a 23 percent premium over the average customer. Image Credit:Getty Images Every customer wants to be treated special–like he or she really does matter to the business where they have chosen to spend their hard-earned cash. Unfortunately, there are plenty of stories of bad customer service, and […]

in HR - 08 Oct, 2015
by Lynn Perkins - no comments

Shopping for a retirement plan for your workers isn’t always easy. But these tips will help. Image Credit:Getty Images When Bianca Caampued and Mallory Blair opened Small Girls PR in 2010, a retirement plan was the last thing on their minds. They wanted to grow a business, not contemplate the end of anyone’s career. And so they […]

in HR - 08 Oct, 2015
by Lynn Perkins - no comments

Beginning next July, associates and senior associates at consulting firm PwC will be eligible to receive $1,200 each year for up to six years. Image Credit:Getty Images Now here’s a plan to attract debt-saddled millennials who are new to the workforce. Consulting firm PwC announced Tuesday that it would help its U.S. employees pay off their student […]

in Hiring - 08 Oct, 2015
by Lynn Perkins - no comments

To find employees who will help the ride-sharing company dominate markets all over the world, interviewers asks applicants to work through all manner of queries.   Image Credit:Getty Images If you want to work at one of the hottest tech companies in the world, you will have to answer a few questions first. We’ve shown […]

in Hiring - 08 Oct, 2015
by Lynn Perkins - no comments

When you ask candidates to prove their greatest strengths, you’re able to conduct one-half of an effective interview. The other half is comparing this to the actual work that needs to be done.   Image Credit:Getty Images Imagine at the start of an interview being asked to describe your three greatest strengths. What would you […]

in Hiring - 08 Oct, 2015
by Lynn Perkins - no comments

Small businesses are the engine that drives the economy, but not everyone is hiring. Image Credit:http://www.incimages.com/uploaded_files/image/970×450/hiring-hello-970_23006.jpg Small business surveys these days tend to paint a glowing picture of the economy, particularly around hiring. A case in point is the latest survey by PNC Bank, out Thursday that suggests one quarter of small business owners will hire in the […]

in Hiring - 08 Oct, 2015
by Lynn Perkins - no comments

Millennials confess to their job interview experiences. It isn’t always pretty. Image Credit:Getty Images Once in a while, a job interview can go swimmingly. On the other hand, many job interviews can be both terrifying and unpleasant, for both the interviewer and the victim. Neither side knows what to expect. Many first interviews are now […]